Refund and Return Policy
At Alpha Solution Inc., we strive to deliver the highest quality of virtual products and services, including web development, social media boosters, and software solutions. Please read our Refund and Return Policy carefully to understand how refunds and cancellations are handled for our services.
1. Refund Eligibility
Since we provide virtual products and services, refunds are granted only under the following conditions:
- The service has not been initiated or any deliverables provided.
- The requested service cannot be completed due to technical or operational issues on our end.
- A written request for a refund is submitted within 7 days of purchase.
2. Non-Refundable Services
The following circumstances do not qualify for a refund:
- Services that have been fully or partially delivered (e.g., completed web development, social media engagement delivered, or software customization).
- Dissatisfaction with a service after full delivery due to changes in user preferences or expectations.
- Orders where the customer fails to provide necessary information or approvals to complete the project.
3. Order Cancellation
- Orders may be canceled before the project begins. Once the service has been initiated, cancellations are not allowed.
- To request a cancellation, please contact us immediately with your order details.
4. Refund Process
- Approved refunds will be processed within 7-10 business days.
- Refunds will be issued through the original payment method used at the time of purchase.
5. Dispute Resolution
If you believe your case requires special consideration, please contact our support team at support@alphasolutioninc.com. We are committed to resolving disputes in a fair and timely manner.
6. Contact Us
If you have questions or concerns regarding our Refund and Return Policy, feel free to reach out to us at:
- Email: support@alphasolutioninc.com
- Phone: +[Your Contact Number]
By placing an order with Alpha Solution Inc., you agree to the terms outlined in this policy.